Mike Carlson Motor Company (MCMC) is Texas’ largest family-owned independent car dealer with 8 locations in and around Fort Worth. Since 1968, MCMC has sold over 250,000 vehicles and provided over 200,000 auto loans.
As a Buy Here Pay Here (BHPH) dealership, MCMC sells the car AND provides loans for the vehicles they sell. Customers return to the dealership to make bi-weekly payments, usually in cash, on payday.
QuotePro enabled MCMC to take control of both their payment processing and the insurance piece of the sale of each car. The solution was a cash-accepting QuotePro Insurance Kiosk.
Building on QuotePro’s Bind Online Technology within the auto insurance space, the QuotePro Kiosk was able to deliver auto insurance after a 90 second customer interview. Basic demographic information was collected from the driver and combined with the vehicle information to generate an auto insurance quote and sale. The solution gave MCMC control of the insurance aspect of every car they sold. The customer could stay on the lot and get the insurance they needed.
The QuotePro kiosk also allowed customers to walk up and make their car payment without any assistance. The customer simply identified himself and his payment amount was presented. The customer could pay with credit/debit card, a money order and even cash. Best of all, the kiosk was able to make change for cash payments.